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Product-led growth vs sales-led growth: which one wins?

PLG gets the startup press, but many B2B companies quietly outperform with a sales-led motion. The real answer depends on your deal size and buyer.

Brooklyn Simmons

Brooklyn Simmons

Customer Success

25 May 20242 min read
Cover image for: Product-led growth vs sales-led growth: which one wins?

The product-led growth playbook — free trials, self-serve onboarding, usage-based pricing — works beautifully when the buyer and the user are the same person. It breaks down when you're selling to a procurement committee.

Choose based on ACV, not ideology

If your average contract value is below $5k annually, PLG almost always wins on unit economics. Above $50k, a consultative sales motion typically outperforms because the deal requires education, security reviews, and executive sponsorship that no free trial can shortcut.

"The best-performing SaaS companies don't choose between PLG and SLG — they use PLG to qualify and SLG to close."
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Brooklyn Simmons

Brooklyn Simmons

Customer Success at ASoc

Brooklyn Simmons works on the data strategy team at ASoc, helping customers turn messy event streams into decision-ready reporting.

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